Robin Green AG, vertr.d.d. Board, represented by the chairman Mr. Oliver Preikschat, Schaperstr. 18 in 10719 Berlin mailto: info@Robin-Green.com, hereinafter referred to as Robin Green, provides all services on the basis of the following terms and conditions. For each legal relationship between Robin Green and the customer, the version published at the time of conclusion of the contract shall apply. The terms and conditions can be accessed at any time on the portal Robin-Green.com, printed out using the Internet browser and stored on the computer.
II. Conclusion of the contract
The ordering of alcoholic beverages via this portal is only allowed to customers who have reached the age of 18 years. In the course of registering as a customer, the customer makes a binding declaration that he is at least 18 years old. The customer undertakes to ensure that either he or one of his authorized persons of full age accepts the goods.
Each customer may only register once in the Robin Green online shop by stating his / her correct data. Should data change, the data change must be made online. The password must be kept secret by the customer.
The product descriptions contained in the online shop of the seller do not constitute binding offers by the seller. They serve as a basis for the submission of a binding offer by the customer. Robin Green can accept this offer within 48 hours.
In the online shop, the customer makes his offer via the integrated online order form. The customer fills his virtual shopping cart via the "Add" button (green with shopping cart + icon). He can empty the shopping cart at any time until the binding order by removing the selected products from the shopping cart via the button "delete" (red with wastebasket). After he has placed the selected goods and / or services in the virtual shopping cart and has gone through the electronic ordering process, the customer declares legally binding his contract offer in relation to the goods and / or services contained in the shopping cart by clicking on the order process.
The receipt of the order is confirmed by e-mail by Robin Green (order confirmation).
Within 48 hours, the customer will receive a binding order confirmation by e-mail upon acceptance of the order or offer by Robin Green, upon receipt of which the purchase contract is concluded with the customer.
The ordering process via the online shop consists of 5 steps.
- 1st step: Select the desired goods
- 2. Entry of customer data including billing address / delivery address
- 3. Selection of the method of payment
- 4. Possibility to re-examine and correct all given data including the selected items as well as the method of payment
- 5. End the order process by clicking on "order for a fee"
Robin Green stores the order and the data entered in the course of the order process.
All order data can be printed out before closing and after finishing the order process by clicking on it. This information will also be sent to the customer via email with the order confirmation and with the order confirmation.
Order processing and contacting usually takes place via e-mail and automated order processing. The customer undertakes to ensure that the e-mail address provided by him for processing the order is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned with the order processing can be delivered.
III. Invitation by customers / customers advertise customers
Robin Green offers its customers the opportunity to invite friends for free and to test products for free. The terms and conditions to which friends can be invited and the scope of the potential invitation are listed on Robin Green's online portal within each offer.
If a registered customer invites a potential customer online via Robin Green for a product test and the invitee accepts the invitation, the already registered customer receives bonus points for the order that the newly recruited customer submits to the invitation. The number of bonus points is calculated on the basis of the turnover made by the new customer.
The advertising customer may only invite persons who are at least 18 years old and have previously expressed interest in and declared express agreement with the transmission of an invitation.
The advertising customer releases Robin Green from claims against third parties, which result from the fact that the advertising customer abused the invitation function and did not use the general conditions accordingly. If a customer misuses Robin Green's advertising tool, he may be barred from using Robin Green's portal.
IV. Bonus Points
The advertising customer takes the corresponding information from the bonus points and the turnover of the new customer from the online portal of Robin Green under the menu item "Information"> FAQ> All advantages at a glance. Under the menu item All benefits in overview, Robin Green also explains, for which period the advertising customer receives corresponding bonus points for the turnover of his recruited customer. After this period, no bonus points for further sales of the recruited customer will be credited more.
Bonus points are awarded on a voluntary basis and only if Robin Green actually offers this service at the time of "advertising" a customer on his online portal. Robin Green can cease the performance of any time for newly recruited customers.
Bonus points can only be redeemed when shopping through the Robin Green website. A cash payment is excluded. Even in the case of a cancellation of a paid with bonus points order, the "bonus amount" is not paid, but can be used in the next order.
The bonus points are to be redeemed within a period of 12 months from the date of purchase.
After crediting the bonus points, the customer will be informed by e-mail from Robin Green about the amount of the credit note, his score as well as the expiration of the deadline for the utilization of the bonus points.
V. Prices, pledge, shipping costs, return costs upon revocation
All prices are final prices (VAT included).
The price includes a one-way deposit of 0.25 EUR. The return of the bottles is possible as follows: Submit or hand in at Robin Green AG, Schaperst. 18 in 10719 Berlin.
The price includes the costs for shipping within Germany.
The shipping costs will be specified when shipping to other European countries with the selection of goods before completing the order process.
The customer bears the return costs regardless of the value of the goods, if he makes use of his right of withdrawal and the goods were delivered in accordance with the contract.
VI. Terms of Payment / Retention of Title
The payment is made either by prepayment, Paypal, or credit card.
If prepayment is agreed, the payment is due immediately after conclusion of the contract.
The credit card will be charged with the conclusion of the contract.
The invoice amount is within max. 5 working days after receipt of the order confirmation.
The goods remain the property of Robin Green until full payment.
VII. Terms of Delivery / Transport
The delivery times are within Germany with a maximum of 5 working days from receipt of payment.
Robin Green delivers only within Germany and Europe.
If goods are delivered with obvious transport damage, the customer is requested to reclaim these errors immediately to the deliverer and to contact Robin Green as soon as possible.
The omission of a complaint or the contact has no consequences for the statutory warranty rights of the customer, Robin Green, however, helps to be able to assert own claims against the carrier or the transport insurance
VIII. Warranty / Liability
The warranty is governed by the statutory provisions.
Robin Green is fully liable for damages resulting from injury to life, body or health and for claims under the Product Liability Act. The same applies to other damages that have arisen as a result of an intentional or grossly negligent dereliction of duty. Robin Green shall also be liable for damage typical to the contract arising as a result of a material contractual violation committed by Robin Green, if the damage was caused only by slight negligence. Incidentally, liability for slight negligence is excluded.
Significant contractual obligations are those whose fulfillment enables the proper execution of the contract in the first place and on the fulfillment of which the contractual partner may rely.
Insofar as Robin Green refers to the third party website or should make it available on the left, Robin Green shall neither be liable for the existence or the security of these databases or services nor for the accuracy, completeness or timeliness or freedom from third party rights with regard to the downloaded data, information and offers. Obligations imposed by law and jurisdiction to block the use or removal of information are unaffected. However, such a duty / liability only applies from the time of the knowledge of a concrete infringement or the concrete possibility of such knowledge acquisition.
With knowledge of a corresponding infringement Robin Green of course removes relevant content immediately.
IX. data protection
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Es gilt das Recht der Bundesrepublik Deutschland unter Ausschluss des UN-Kaufrechts. Unberührt bleiben zwingende Bestimmungen des Staates, in dem der Kunde seinen gewöhnlichen Aufenthalt hat. Vertragssprache ist Deutsch.
Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung bereit, die Sie hier finden: http://ec.europa.eu/consumers/odr/. Verbraucher haben die Möglichkeit, diese Plattform ab dem 15. Februar 2016 für die Beilegung ihrer Streitigkeiten im Zusammenhang mit einer Online-Bestellung zu nutzen.